Nope, none at all! You can submit as many thumbnail requests as you'd like, with one (or two depending on your subscription) active request at a time to ensure the best quality and delivery times possible.

While turnaround time depends on multiple variables, including the thumbnail’s complexity, most drafts can be delivered as fast as same-day or next-day turnaround. However, we always prefer to underpromise and overdeliver.

It's simple; the best of the best.
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Our designer application process and approval criteria guarantee that when you subscribe, you gain access to true top talent.

Pikzels offers a lot of flexibility in how you request thumbnails using Trello. Some common ways clients share requests are by sharing Google Docs, a Word document, or even recording a brief Loom video (for those who prefer not to write their briefs out).

Basically, if it can be linked to or shared in Trello, it’s good to go.

No worries! We will continue to revise the thumbnail until you are 100% satisfied.

To maintain the high-quality standards of our platform and ensure our talent is always compensated for their work, no refunds will be issued.